I've lived here about 3 years now. No real complaint. Parking is not the best, but what place has enough parking. They do a lot of stuff for the kids & the employees are all down to earth.
Good place to live & quite quiet. Beautiful scenery & lots of events held for the children by the office staff. Absolutely love the young lady Marshay that works in the office since shes always smiling & bubbly every time I see her, even if just in the parking lot or if I just stop by.
I have to say from the young ladies in the office to the maintenance, the team is just wonderful. Coming from NYS the transistion ran very smoothly. Katrina, who helped me, the most, was patient, courteous and so helpful. Applying, paperwork, contracts was the easiest I have ever dealt with.
If you are looking for the perfect place to call home, this is your spot. I absolutely love it here. Marshay and the ladies in the office are a dream. I always feel welcomed and appreciated. I am always greeted by name with a smile.
From the day we took our initial tour, we knew this is where we wanted to live! The grounds are always maintained and beautiful and it's a perfect location to get to shops and restaurants! The staff is some of the friendliest and most helpful apartment staff I have ever experienced!
I have been here for 2 years and I just renewed my lease for another 12 months. I leased all the way from California with Marshay who was very patient and helpful. I would not trade this community for any other as long as I'm in Newport News.
THE OFFICE STAFF IS AMAZING THE COMMUNITY MANGER MARSHAY IS AWESOME SHE IS VERY WELL SPOKEN AND SHE MAKES SURE THAT THINGS GET DONE IN A TIMELY FASHION AND LAKEETA SHE ALWAYS HAS A SMILE AND WHEN U COME INTO THE OFFICE SHE IS COURTEOUS ..OVERALL I WOULD REFER ANYBODY TO LIVE HERE.
The maintenance guy John is the best!
Been great since moving in. Staff and security are great and all maintenance issues are promptly taken care of.
Excellent staff, have a question or concern they get right on it. From the Office manager to the Complex manager The maintenance staff, put a request in and they are there in the morning, always responding immediately for emergencies. Ms. Carter, Ms. Owen and Kraig, my hat goes off to you all.
The staff at Arboretum Place are amazing. The front office and maintenance staff are always friendly and accommodating, creating a strong sense of community. I am renting a Dogwood 2/2 apartment and love the space and layout. Walks are thinner than I'd like but that's apartment living.
I want to thank Bill our Maintenance Supervisor and his team for their caring and wonderful service. I just got home from the hospital and had to have a large piece of furniture removed from my apartment and Bill and his team did this for me.
Maintenance here is great . They respond within hours after putting in an online maintenance request. Especially Craig . he has a great attitude . Does his job with pride.
It's a nice property.
Peaceful, neighborly atmosphere Love this community from the location to the grounds keeping, amenities, customer service of staff convenience of local restaurants, retail stores, and attractions.
I love living here compared to other places I've lived in. The staff are excellent always available the grounds are kept clean and always available for you.